We Are Glad to Say we represent many of the world’s most powerful international and European agencies, ranked among the world’s most powerful companies with quality and sales volume.
We are Authorized & Accredited Partner and Service center providers.
(Service, Spare part and Maintenance)
Saraya Jordan Company is characterized by the presence of a qualified engineering and technical
staff specialized in the maintenance of all types of generators, in addition to the maintenance of
UPS, as SJESSS move forward to attract qualified engineers and technicians with specialized
experience in various brands of generators and UPS, in order to provide the best maintenance
services and after-sales services to its loyal customers.
Our professional service team for maintaining all type of generators, and Uninterruptible Power
System (UPS). Like; Legrand, APC, EATON, Go-Business Generator, caterpillar generator.
– 24 hours/ 7 days On Call Service.
– Fully Equipped Mobile work shop.
– Maintenance Contracts (SLA) Covering:
– Generators (All Types and Ranges)
– UPS (All Types and Ranges)
– SLA:
1- Including Spare parts
2- Excluding Spare parts
– High response up to one hour, to reach the location of the Equipment / Machin.
- Our Strategy
STEP
01
The first meeting
Understanding the Issue
We listen carefully to customers to understand their electrical problem, and make Initial consultation and proposal with customer, then we begin to analyze the problem and schedule an appointment to make the necessary checks through the best testing devices related to finding a solution to this problem.
STEP
02
The second meeting
Depth Analysis
After reviewing the measurements and the results of the tests and analyzing them, they are presented to the customer and discussed with him, clarifying the problem and causes, and presenting proposals and appropriate solutions to the customer along with the cost of these solutions.
after receiving the client's approval of the solution, our technical team will start implementing the solution.
- Installation of a quality product to suit your application
- 24-hour/ 7days emergency support from our team of highly qualified engineering staff.
- We offer independent advice to meet our clients exacting expectations. We never compromise on service, and can adapt any solution to suit you.
STEP
03
The final meeting
Problem Solved
project hand over and we committed to providing independent advice to meet our clients exacting expectations.
We never compromise on after sales service, and can adapt any solution to suit you.